In today’s digital world, potential customers trust online reviews as much as personal recommendations. If your business isn’t actively collecting and showcasing positive reviews, you’re missing out on new opportunities. Here’s how to get more 5-star feedback and use it to grow your business.
1. Make It Easy for Customers to Leave Reviews
Don’t assume happy customers will automatically leave a review—ask them! Send a follow-up email or text after a great service experience with a direct link to your Google Business Profile or Facebook page. The easier it is, the more likely they’ll take a minute to write a review.
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2. Show Off Your Reviews
Once you get positive feedback, put it to work! Feature top reviews on your website, highlight them in social media posts, and even use them in ad campaigns. Not sure how to incorporate them into your content?
Our Website in a Week service ensures your website showcases your best reviews effectively.
3. Respond to Every Review (Yes, Even the Bad Ones!)
Engagement matters. Thank customers for positive reviews and respond professionally to negative ones. A thoughtful response can turn a bad review into a second chance and shows potential customers you care.
When you do get a good review, turn it into a post! Carroll Media’s Ad Services can take any post and reach your local audience.
Ready to Stand Out Online?
Reviews aren’t just feedback—they’re free marketing and business boosters that can help grow. If you need help managing your online presence, Carroll Media and Modern Marketing 4 Agents are here to help. Let’s make sure your customers find you, trust you, and choose you.
